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Office Hours 7:00 AM – 4:30 PM – Central Time, Monday – Friday

397 US 41N
Carney, MI 49812

855-642-4227 (Toll Free)
906-639-5000 (Local)

Traverse City

Office Hours 7:00 AM – 4:30 PM – Central Time, Monday – Friday

1200 W. 11th Street
Suite 208
Traverse City, MI 49684

231-714-0505 (Local)

Mailing Addres

(corporate and bill payments)

Michigan Broadband Services
P.O. Box 86
Carney, MI 49812-0086

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Business & Residential Technical Support?

24/7 for Internet Technical Support

855-450-3505 (Toll Free)
906-639-3505 (Local)

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Michbbs cares

Keep Americans Connected Pledge

In response to the COVID-19 pandemic, and the challenges that many Americans will face in the coming months, FCC Chairman Ajit Pai recently announced the Keep Americans Connected Initiative. In order to ensure that Americans do not lose their broadband or telephone connectivity as a result of these exceptional circumstances, he specifically asked broadband and telephone service providers, and trade associations, to take the Keep Americans Connected Pledge.

So far, more than 550 companies and associations have signed the Chairman’s pledge to Keep Americans Connected.

The Keep Americans Connected Pledge reads as follows:

Given the coronavirus pandemic and its impact on American society, Michigan Broadband Services pledges for the next 60 days to:

1) not terminate service to any residential or small business customers because of their inability to pay their bills due to the disruptions caused by the coronavirus pandemic;

2) waive any late fees that any residential or small business customers incur because of their economic circumstances related to the coronavirus pandemic; and

3) open its Wi-Fi hotspots to any American who needs them.