Top Reasons to Trust Michigan Broadband Services

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  • We are convenient to business with, and your local sales person will own the on-going relationship to provide a superior personal experience.
  • We are confident you can place your trust in us to be your reliable Internet Service Provider – we don’t rely on 3rd party consultants to operate our company.
  • We offer real speeds and guarantee the bandwidth that is purchased.
  • Our business values are aligned with your values.  Do the right thing for the customer at a fair market price.
  • Michigan based company investing in fiber and local organizations to spur economic development in the communities we serve and where our team members also live – we annually donate $10,000 to non profit organizations in our communities.
  • Responsive Customer Care – local technicians with response guarantees, and a less than one minute answer time should you need to call us – technical mobile numbers provided upon request.
  • Company leadership mobile numbers provided upon request for calls or text messages – compliments accepted.
  • Business model based on long term market sustainability – we are built to be your long term telecommunications service provider.
  • One stop source for your monthly telecommunication needs including broadband, voice, WiFi, camera security, IT services, off site data storage, firewall security, video.
  • We explicitly endorse Net Neutrality.


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Keep Americans Connected Pledge

In response to the COVID-19 pandemic, and the challenges that many Americans will face in the coming months, FCC Chairman Ajit Pai recently announced the Keep Americans Connected Initiative. In order to ensure that Americans do not lose their broadband or telephone connectivity as a result of these exceptional circumstances, he specifically asked broadband and telephone service providers, and trade associations, to take the Keep Americans Connected Pledge.

So far, more than 550 companies and associations have signed the Chairman’s pledge to Keep Americans Connected.

The Keep Americans Connected Pledge reads as follows:

Given the coronavirus pandemic and its impact on American society, Michigan Broadband Services pledges for the next 60 days to:

1) not terminate service to any residential or small business customers because of their inability to pay their bills due to the disruptions caused by the coronavirus pandemic;

2) waive any late fees that any residential or small business customers incur because of their economic circumstances related to the coronavirus pandemic; and

3) open its Wi-Fi hotspots to any American who needs them.