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GET IN TOUCH

Are you a current customer? If you’re a current customer who needs immediate assistance, please either call us at (855) 642-4227 (toll-free) or submit a support ticket by filling out the form below or by emailing customercare@michbbs.com. 

A team member will get back with you as soon as possible. 

If you are a new customer; welcome! Please fill out the form below and one of our team members will follow up with your inquiry or call us at (855) 642-4227 to discuss pricing options for your area!

LIFELINE

The Lifeline Program provides discounts for voice-only services, bundles of voice and broadband services or broadband-only services if they are eligible and subscribe to qualified service plans.

Customers residing in Michigan who participate in one of the programs listed below will receive a discount ranging from $8.25 to $11.25 per month (up to $12.35 for customers age 65 or older) on voice or bundles of voice and broadband services. The discount amount depends on the service a customer subscribes to and the type of company providing those services.

Customers who live on federally-recognized Tribal lands may be eligible to receive up to $34.25 in total per month discounts and up to $100 off the cost of initiating service. More details are available here.

  • Medicaid

  • Federal Public Housing Assistance

  • Supplemental Security Income (SSI)

  • Supplemental Nutrition Assistance Program (SNAP)

  • Veterans and Survivors Pension Benefit Programs

  • Bureau of Indian Affairs General Assistance (Tribal Residents only)

  • Head Start (Tribal residents only)

  • Tribal Temporary Assistance for Needy Families (Tribal residents only)

  • Food Distribution Program on Indian Reservations (Tribal residents only)

  • Household income below 135% of Federal Poverty Guidelines

The Lifeline Program is a government assistance program. The service is non-transferable, only eligible consumers may enroll in the program, and the program is limited to one discount per household. Please review the application carefully to ensure compliance with the federal regulations.